Inspire others to begin their journey of imagination with a K11 MUSEA Gift Card!

Featuring designs that honour our magnificent architectural artistry such as the Victoria chandelier, the Oculus, and Gold Ball, the gift cards are available in values of HK$200, HK$500, HK$1,000, HK$2,000 and a variable value of HK$200 - HK$8,000^, so you can give the ultimate gift of art and culture!

Available for purchase at Koncierge (G/F).

Frequently Asked Questions (FAQ):

• Which merchants accept the K11 MUSEA Gift Card?
Please refer to the List of K11 MUSEA Gift Card Participating Merchants

• Is the K11 MUSEA Gift Card reloadable?
No. K11 MUSEA Gift Card is non-reloadable.

• Is there any expiry date for the K11 MUSEA Gift Card? How can I check the expiry date of my card?
K11 MUSEA Gift Cards are valid for 12 months from the month of purchase, or until the stored value has been used up. The validity period is stated on the back of the Gift Card.

• How to check card balance?
Cardholders can login to 33 Finance’s mobile app (App Store / Google Play), www.33finance.com or call the 33 Finance Service Hotline at (852) 3900 9833 (Mon – Fri, 9am – 6pm) for free enquiry. Cardholders can also check the card balance at ATMs with UnionPay logo, with a service charge of HK$5 per transaction.

• How to change the K11 MUSEA Gift Card’s initial PIN? What if I forget my K11 MUSEA Gift Card PIN?
Cardholders can login to 33 Finance’s Mobile App (App Store / Google Play) or www.33finance.com to change the PIN for the first time. However, after the card is activated, PIN cannot be reset. In case of a forgotten password, cardholders can bring the card along to the 33 Financial Services Limited office to reissue a new card. Card replacement handling fee applies. Please refer to the K11 MUSEA Gift Card Fees and Charges for details.

• Can I use K11 MUSEA Gift Card on the K11 ESHOP?
No. K11 MUSEA Gift Card cannot be used on the K11 ESHOP or any other online shops.

• Can I use K Dollars to buy Gift Cards? Can I earn K points on Gift Card spending?
No. Normally, members cannot use K Dollars to buy Gift Cards and Gift Card spending is not eligible for K Point accumulation.
• Can I use my Consumption Vouchers to purchase a K11 MUSEA Gift Card?
No. Consumption Vouchers cannot be used for purchase of financial products.


Terms and conditions
Each person may purchase gift cards of up to a maximum total value of HK$25,000 per day, and up to 5 cards per transaction. The K11 MUSEA Gift Card is available for purchase via electronic payment (except for Octopus, AMEX) at Koncierge (G/F) at K11 MUSEA; valid for 12 months from the month of purchase. Gift cards can only be used at Designated Merchants. Other terms and conditions apply. 

From 14 May 2024 til 13 July for 2 months, first link your Visa cards to K Dollar account and pay for Tram fares:

HK$1 Discount on Tram fares + 2 K Dollar Rebate!

[Link Now]

T&C The campaign is effective from May 14th 2024 to July 13th 2024, both days inclusive. HK$1 off for every single ride offer is applicable to single Tram ride fare HK$3 or more only for all Tram routes operated by Hong Kong Tramways.  Each Eligible Transaction is entitled to a maximum of HK$1 discount only. K Dollar Members must successfully link an eligible Visa card (any Visa card issued in Hong Kong ) to the corresponding K Dollar Program member account to pay the single ride Tram fare to get the 2 K Dollar Rewards. The final discounted net Tram fare amount charged will be reflected in your card statement. While the 2 K Dollar Rewards will be credited to the corresponding K Dollar Program member account instantly. Existing K Dollar Members who have already linked their Visa cards to the K Dollar program before the start of this promotion are not eligible to this offer. Each member can earn the 2 K Dollar Reward for each single Tram ride paid with an eligible Visa card linked with their K Dollar app while quota lasts. The K Dollars credited are valid until the nearest quarter end date 12 months after the date of the 2 K Dollar Rewards being credited. This offer cannot be exchanged for cash, other gifts or privileges. During the promotion period, quotas of this offer are subject to limited availability and will be allocated and offered on a first-come, first-served basis. Availability of the offer is subject to the quota usage and will end each day when quota is used up. HK$1 off for every single ride offer is not valid on selected days and black-out days (including but not limited to free tram ride day) as designated by Hong Kong Tramways. HK$1 off for every single ride offer cannot be used in conjunction with any other discount offers, promotions, concessionary fares or any fare concession schemes, discount coupons, cash vouchers and any monthly Tram tickets provided by Hong Kong Tramways. In case of any discrepancy between the Chinese and English versions of the terms and conditions herein, the English version shall prevail. K Dollar program, Visa and Hong Kong Tramways reserves the right to change terms and conditions at any time without prior notice. In case of any dispute, the decision of K Dollar program, Visa and Hong Kong Tramways shall be final and binding. Other terms and conditions apply.

From 9 May to 30 June 2024, enjoy up to 2,280 K Dollars Rewards when shopping with your BEA Credit Card at K11 MUSEA! See the exclusive offers below!

Redemption Period: 9 May – 30 June 2024
Redemption Counter: Koncierge, G/F, K11 MUSEA
Redemption Time: 10AM - 10PM

Reward 1: Exclusive Spending Rewards


Reward 2: KLUB 11 Gold Card Membership
Become a KLUB 11 Gold Card Member upon same-day spending of HK$4,000
(Original spending requirement: HK$5,000)



Terms and conditions:
*Cumulative same-day spending is calculated based on a minimum of 2 and a maximum of 4 eligible receipts, using the same eligible credit card, issued by at least 2 different merchants at K11 MUSEA.
^Each BEA Credit Cardholder has to register as a KLUB 11 and a K Dollar Program Member, and bind both membership accounts to enjoy all rewards.
#Each member is entitled to redeem the rewards from each reward tier under Reward 1 once on the date of eligible transactions, which is subject to daily quota and available on a first -come-first-served basis. 
Other terms and conditions apply.

To borrow or not to borrow? Borrow only if you can repay!