- Art Tours
- Art & Cultural Event Highlights
- Baby Stroller Lending Service
- Disabled Facilities
- Electric Vehicle Charging Service
- e-Parking Incentive Redemption
- First Aid Service
- Free Wi-Fi
- KLUB 11 Member Service
- Life-saving AED Devices
- Lost & Found
- Nursery Room
- Regional Travel Tips
- Restaurant Recommendation
- Self-service Lockers
- Ticketing
You are just a few steps away from enjoying wireless internet access at K11 MUSEA! Choose the network “K11” and sign in to enjoy unlimited Wi-Fi service.
1. Choose the network “K11”
2. Choose your KLUB 11 membership tier
3. Sign in your KLUB 11 membership account
30-minute complimentary Wi-Fi service is also available for our guests.
For enquiries about the exact locations of the mall’s W-Fi hotspots, please contact our G/F and 4/F KLUB 11 Koncierge desks.
Strollers and wheelchair can be borrowed from the Concierge Desks from 10am – 10pm daily.
Nursery rooms on B2, B1, L2 and L3 provide safe and hygienic areas for parents and babies in comfort and privacy. The rooms are open from 10am – 10pm daily.
As a leading integrated express logistics service provider, SF Express provides customers with one-stop integrated logistics solutions across Hong Kong and China.
* Only shipping service is available
Location: Next to parking area of cross-border coach (Shop B107A, B1)
Business Hours: 12:00nn － 9:00pm (Mon to Sun & Public Holidays)
SHOP EXPRESS is a cross-border logistic service which lets mainland travellers shop as much as they want without having to carry their purchases around for a positive shopping experience.
* Only shipping service is available
Location: Next to parking area of cross-border coach (Shop B107A, B1)
Business Hours: 10:00am － 9:00pm (Mon to Sun & Public Holidays)
